Sravg7@gmail.com

Ph:- (614)-787-0100

PROFESIONAL SUMMARY

·   8+ years of experience in the field of Information Technology with an emphasis on requirements gathering, business systems analysis

·   Experience in gathering business or user requirements, developing Business Requirement Documents (BRD) and transforming BRD’s to Functional Requirements.

·   Experience in creating innovative, value based org specific Agile templates, including master feature lists and Functional Specifications Documents (FSD).

·   Experience in Business Process Re-engineering (BPR), and transforming requirements features from Agile specific Master Feature Lists to user stories in FSD.

·   Developed Use Cases and performed Design Analysis conducting functionality testing and User Acceptance Testing (UAT).

·   Assisted in documentation of Test Plan, and created Test Cases by tools such as Requisite pro, DOORS, and HP Quality Center.

·   Expertise in requirement analysis and GUI design analysis.

·   Experience in business analysis using tools such as MS Visio, MS Word, and MS Excel.

·   Experience in translating business requirements from use cases into functional specifications using Object-Oriented Analysis and Design.

·   In depth knowledge of Software Development Life Cycle (SDLC) and Agile Methodology with thorough understanding of various phases such as Requirements, Analysis/Design, Development, and Testing.

·   Proficient in creating and adopting innovative Wireframes and Prototypes via MS Visio, to drive the elicitation session, get a buy in from customers and thereby modify requirements.

·   Adept at creating Requirements Traceability Matrix (RTM), tracing test cases, use cases, functional requirements, and business requirements.

·   Extensive experience with process modeling using UML, Flow Charts, Sequence Diagrams, Activity Diagrams and Use Cases

·   Experience with requirements elicitation techniques including conducting interviews, workshops, Joint Application Development (JAD) sessions, and building prototypes.

·   Experience in data management performing data analysis, data discovery, gap analysis, and data mapping, multiple COTS implementations and upgrades.

·                                Experience with BI Tools such as Business Objects, Micro Strategy, Broadcast Agent and Web Intelligence for generating analysis reports.

·                                Hands on experience on Data Mining and Data Visualization.

·                                Hands on experience in data mapping, writing queries and pulling data at database level using PL/SQL.

·                                Working knowledge on different data sources ranging from flat files, SAS datasets/Library, Excel, Oracle, MYSQL ,Peoplesof(HR), SQL Server, UDB DB2 databases, XML.

·                                Excellent communication, interpersonal, and analytical skills and a strong team player.

TECHNICAL SKILLS

OLAP/ReportingMicro Strategy, Business Objects, Web Intelligence, Broadcast Agent Crystal Reports, Brio, Oracle Discoverer Reports

Databases/ToolsOracle, Teradata, SQL Server, TOAD, SQL PLUS, Rapid SQL

LanguagesJava, XML, UNIX, SQL, PL/SQL.

ETL ToolsInformatica, Ab Initio, Oracle Applications, ERP, GL, AR, FORMS

Business ToolsMS Visio, Rational Rose Requisite Pro, DOORS, Clear Quest and Clear Case, Mercury Quality Center, Test Director, UML, Blueprint

MethodologiesAgile, SDLC, Waterfall Method, RUP, BPMN

ToolsSharePoint MS Visio, MS Word, MS Excel, MS Access,

BPM ToolsPEGA BPM Suite (PRPC, Process Analyzer, Simulator)

Operating SystemsMS Windows 2000/NT/98/XP, UNIX, MSDOS

PROFESSIONAL EXPERIENCE:

Navy Federal Credit Union, Vienna, VA Nov 2013 – May 2015

Senior Requirement Analyst

Navy Federal Credit Union is the world’s largest credit union serving the men and women of the U.S. personnel of the Department of Defense and their families.

Project: Migrate Applications Developed using ALBPM to an Appropriate Modern BPM Solution

This project facilitated the migration of all applications developed using AquaLogic Business Process Model (ALBPM) to a modern BPM environment as well as retirement of the current ALBPM.

As a BPM Analyst, I transferred the context and responsibilities to BPM developer to develop an executable process definition (BPD) of IBM product.

Project: Replace Learning Management System

The legacy LMS system does not fulfill the current needs of Navy Federal.   In addition to the sys admin features the new system (Cornerstone) allowed for a lot of new functionality that was lacking in the legacy system (Sumtotal). I was involved in requirement analysis and did System specification.

Project: Integrate KOFAX for TIN Certifications

When a new account is established, the IRS requires Navy Federal to certify the Social Security Number (SSN) or other Taxpayer Identification Number (TIN) used to open the account. Notification letters are designed to inform the member of the backup withholding guidelines they are not certified. Worked as a requirement analyst and wrote system specs for TIN certification process and automated way of generating these letters.

Responsibilities:

·   Worked closely with end users in defining the requirements and creating the Business Requirement documents (BRDs) for different applications

·   Coordinated and facilitated meetings with clients to gather and document requirements and explore potential solutions for AS-Is vs. TO-BE Processes.

·   Held JAD sessions to collect the system requirement specifications (SRS) and used Blueprint to maintain the requirements and produce traceability matrix (RTM)

·   Translated stakeholder requirements into various documentation deliverables such as functional specifications, Non-functional specifications use cases, user stories, workflow/process diagrams.

·   Generated Unified Modeling Language (UML) diagrams to demonstrate critical processes

·   Interacted with all the business units in NFCU to facilitate the implementation and migration of new products, services for UAD backoffice

·   Conducted GAP, Root Cause Analysis and recommended the alternatives to streamline the process flows

·   Created design documents and user interface wireframes for presentation to the client as well as programmers

·   Participated in technical reviews and inspections to verify 'intent of change' is carried out through the entire project.

·   Worked closely with developers & SME’s on the technical design solution

·   Implemented BPMN methodology for the development of the project.

·   Analyze the SAS datasets/library and convert the existing SAS programs to stored procedures to see if it is aligned with business rules.

·   As a BPM Analyst transferred context and responsibilities to BPM developer to develop an executable process definition (BPD).

·   Participated in all the Iteration Planning Meetings (IPM) for BPMN project and prioritized user stories for each iteration for the BPMN project.

·   Maintained project details in PPM according based on the daily updates to the project

·   Collaborated with end user to ensure maximum efficiency and functionality of the system.

·   Played a role in the day-to-day management of projects as well as general resource planning

·   Created test scenarios and developed test plans to be used in testing the business applications and supported the User Acceptance Testing (UAT) efforts

Environment & Tools: Microsoft Visio, Share Point, XML, BluePrint, PEGA, HP Quality Center, PPM, DocShare, Oracle, MS Office 2007, PeopleSoft, Rapid SQL, MS Excel, MS Access, PL/SQL, BO 4.0

DC HIX, District of Columbia, DC     Jan 2013 – Sep 2013

Senior Business/System Analyst

DHX (District Health Exchange)- DCAS provides District’s Health Benefit Exchange a new integrated eligibility system for Medicaid, private health insurance, and other programs with new case management capabilities that span programs and agencies. This system is used to determine eligibility and enrolls individuals, families, and small businesses that purchase healthcare coverage through the online Exchange Marketplace.

Responsibilities:

·   Prepared BRD and GAP analysis in order to include each and every enhancement during an upgrade.

·   Understand the business data flow.

·   Work with Business Analyst in preparing (TDS) Technical Design Specifications.

·   Assist with project planning, quality analysis, business requirements, and reconcilement procedures.

·   Incorporate Agile methodology on project development and deliverables.

·   Responsible for Data Analysis on reporting using SQL and PL/SQL.

·   Work closely with customers and developers in creating procedures for Periodic Testing Validation to minimize risks for domestic.

·   Participate in daily stand-up meetings with technology and other business partners to facilitate the understanding, clarification, and implementation of requirements in an Agile development environment.

·   Perform analysis and design workflow for various processes by document Business Use Cases, System Use Cases and create Process Scenarios.

·   Responsible for JAD sessions to collect the software requirement specifications (SRS) and used Requisite Pro to maintain the requirements and produce traceability matrix to map business and system.

·   Use Project Management Framework in Pega for project planning, resource management, project plan documents, timeline planning, and budget project scoping.

·   Extract files from DB2 database and import them into Excel and Access for validation process.

·   Validate the records of individual files with an enrollment system using Oracle and Teradata Databases via PL/SQL queries.

·   Facilitate and lead status meetings and prepare status reports.

·   Develop mapping XML schema to map the EDI transactions based on the data structures for efficient processing through different interfaces.

·   Assist the PM in setting realistic project expectations, and evaluating the impact of changes on the organization and conduct project related presentations.

·   Confirm all business requirements meet Traceability.

·   Review product backlog and facilitated Iteration Planning Meetings (IPM) for Agile project.

·   Work as a lead to perform system and UAT testing for the Agile project.

·   Create Acceptance Criteria for each user story in the product backlog for the Agile project.

·   Responsible for setting up weekly meeting and walkthrough’s for project updates and to detect bottlenecks and devise a plan to handle the bottlenecks.

·   Play an important role in the Go-no-Go decision of each project.

Environment & Tools: Microsoft Visio, Business Objects 4.0, Share Point, ALM, XML, JIRA, Pega PRPC 5.5,Pega PRPC v6.1 Sp2,TOAD, Omniture, UNIX, SAP BI, Oracle, MS Office 2007, MS Excel, Agile Methodology, SCRUM, MS Access, PL/SQL, BO 4.0

JP Morgan Chase, Wilmington, DE       Oct 2011 – Jan 2013

Business Process Analyst

Credit Bureau Reporting - JP Morgan Chase provided credit reporting to the following credit bureaus, including Equifax, Experian and Trans Union. The end-to-end Credit Bureau Reporting, including Periodic Reporting Validation Plan process owned by the Regulatory Operations (Reg-Ops). The purpose of this validation plan was to determine Chase’s compliance with sections of the Fair Credit Reporting Act (FCRA) and (FACT Act) Fair and Accurate Credit Transaction Act.

Responsibilities:

·   Gathered and captured all existing customization and enhancements in available BO system.

·   Assisted in the preparation of BRD and GAP analysis in order to include each and every enhancement during an upgrade.

·   Prepared System Requirement Specifications.

·   Maintained responsibility for analysis, design, and development of business and technical documentation.

·   Extracted Business Requirements during various sessions with business leads and entered all requirements in Requisite Pro.

·   Worked with project managers and subject matter experts to implement Agile methodology.

·   Conducted JAD sessions with extensive involvement from Business, Development, Testing teams, Architects, SME’s (Subject Matter Experts) and Managers of various Business Units.

·   Reviewed the requirements document frequently with the team for updates with advancement data.

·   Analyzed queries associated with the data to determine the potential fact and dimension tables.

·   Created technical specifications for complete data flow including source to target matrix and business rules to be transformed during the ETL process.

·   Extensively used SQL for data validation.

·   Extensively used SQL queries to perform data integrity and data validation testing.

·   Interacted with Project Managers of different teams to gather their individual plan in recovering the application and processes in case of a disruption in the Business.

·   Developed process flow diagrams for the projects using MS Visio.

·   Extensively used BI tool(IBM Cognos) for reporting.

·   Conducted project related presentations and provided reports to the higher management.

·   Interacted daily with clients to identify and resolve problems and to make enhancements in the system.

·   Recognized for excellent ability to multi-task on project consisting of diverse set of people, platforms and parallel timelines via exceptional communication, organizational and interpersonal skills.

·   Assisted in creating test plans and performed test cases iteratively to guarantee application meets the requirements.

Environment & Tools: BI, MS Project, Rally, Rational Suite (Requisite Pro, Rose, Clear Case, SoDA), Agile Methodology, Rapid SQL, MS Visio, XML, UML, Windows XP. SCRUM,

Bank of America Online Home Loans, Calabasas, CA       May 2009 – Oct 2011

Business Analyst

The Bank of America Online Home Loans Project - Demand an Online Delivery System (ODS) to automate their currently manual processes of FTP and web editing software. The ODS software created and managed the content for Bank of America’s web site including connecting to existing storage, maintenance and retrieval of HTML and XML documents and all related data and content. Bank of America Online project included Content Migration of Countrywide home loans data along with the advertising, reporting and integrating new UI design.

Responsibilities:

·   Gathered business requirements for developing Web Analytics and electronic delivery of loan purchase applications, re-finance options, and Home Equity forms via Internet including associated workflows.

·   Developed project artifacts such as BRD using IBM DOORS, Data Flow, Work Flow, Process Flow, and Entity Relationship Diagrams in MS Visio.

·   Worked on the consolidation of Countrywide and Bank of America loans into the Countrywide Loan Economics and Accounting Reconciliation (CLEAR) system.

·   Worked on the conversion of PeopleSoft GL mappings countrywide system to FCS BOA’s GL system.

·   Maintained responsibility for creating business requirements, enhancements, technical change requests, and Change Management using VIPER, a countrywide in-house application.

·   Performed data analysis and ran reconciliation reports using ProClarity cubes.

·   Acted as a liaison between business user groups and the IT teams.

·   Created SDLC documentation for the project, such as the Project Definition Report, Cost and Benefit Study, Functional Requirements Document, UAT Test Plans, Test Strategy documents, and Designed Document,

·   Completed requirement analyses based on business unit needs and developed requirement documents for Content Migration from Countrywide to BOA online site including changes to the XML Structure and Metadata.

·   Performed Data Mapping for all of the article metadata from html to XML.

·   Documented content migration requirements, Data Flow with XML requirements, advertisement requirements, reporting requirements, GUI design and functional requirements, and security requirements.

·   Used Micro strategy for reporting.

·   Understood relationships between applications within the Software Engineering Department portfolio.

·   Responsible for creation and delivery of standard Inception and Elaboration artifacts using Pega’s Scrum

·   Developed business rules for data mapping from old site to a new site.

·   Played a role with Project Manager in day-to-day management of projects and resource planning.

·   Coordinated the efforts of developers and monitored valid implementation of requirements.

·   Assisted in the production of comprehensive business documentation relevant to completed projects.

·   Worked with advertising team on scheduling the Ads on new site and tested Google DFP tool for scheduling Ads on the Bank of America home loans online site.

·   Worked with reporting team for generating reports using Omniture Site Catalyst Tool to perform web analytics on the users on new Bank of America home loans online site along with metric analysis of the click-throughs and impressions of the Ads that were scheduled.

·   Conducted UAT on the content migration of online articles on new site, and Google DFP for all advertisements that appeared on the new site and on Omniture reports for web analytics reporting on scheduling, delivery, and click-throughs.

·   Worked with JIRA for creating and logging defects.

·   Supported the online web team for any post launch production issues.

Environment & Tools: Java, HP Quality Center, DOORS, SharePoint, MISMO, OBIEE 10.1.3, Site Catalyst (web analytics), Google DFP (advertising), Micro strategy, MS Office, Rally, Pega, SAS, Microsoft Access, Microsoft Visio, XML, JIRA (CM Tool), HTML, XML, FTP

Merck Pharmaceuticals, WestPoint, PA    May 2007 – April 2009

Business Analyst

The MYCALL project - Provided feedback from sales calls about the use and effectiveness of presentation materials at a very granular level of detail. The MYCALL ODS was necessary to Merck, an international developer, manufacturer and distributor of pharmaceuticals, to rationalize, correlate, transform, integrate and provide a consolidated view of all presentation/screen tracking information recorded in (Insight -FACTS) DB2 and SQL server data for field sales representatives.  It contained presentation and screen reference data such as screen name and marketing information. The project dealt with setting up the new BO 3.1 environment and to design and build reports to meet the business decisions. 

Responsibilities:

·   Worked with business owners and documented business requirements for improvements to different banking applications using DOORS.

·   Interfaced with business users and technical staff to translate business process user requirements into technical documentation such as functional requirement document, use cases, and process flows using Visio.

·   Worked with a team of analysts and managers to create the detailed Business Requirements Document (BRD) to define the high-level scope of the project­­­­.

·   Facilitated implementation of any new functionality through training sessions, demos, and the development of appropriate documentation.

·   Collaborated with business owners, project managers, developers, and architects to understand key business objectives of ANG platform and develop project plans and system requirement specification (SRS) documents, Business Process Flows, and Use Cases by conducting JAD sessions and walkthroughs.

·   Created Traceability Matrix (RTM) using Requisite Pro and conducted GAP, Root Cause Analysis to discover gaps and recommended alternatives to streamline the process flows.

·   Participated in planning and directing quality assurance schedules and assignments, and monitoring project status in comparison to cost/time projections.

·   Created and maintained use cases, site maps, navigation models, technical specifications, user interface specifications, screen mock-ups/wireframes, lender briefs, release notes, and other system documentation.

·   Assisted in developing User Acceptance Testing (UAT) strategy and approach, which defined the business criteria to accept the system solution.

·   Monitored QA testing and reviewed/approved QA test results using Test Director.

·   Performed Defect Tracking and Resolution for the defects discovered during UAT using the Rational Clear Quest tool, recommended resolutions to the business, and assisted in defect resolution with PT.

·   Extensively tested both classic and ANG databases using SQL to ensure synchronization between them for different subscriptions and non-subscription alerts.

Environment & Tools: DOORS, Rational Requisite Pro, HP Quality Center, TOAD, SQL, Windows XP, Java, J2EE, Business Objects, Microsoft Visio, Microsoft Excel, OBIEE 10.1.3, SharePoint, Clear Quest, Oracle 10.x

Nationwide Insurance, Columbus, OH     Mar 2006 – April 2007

Business Analyst

Revenue Accounting Hub and Customer Data Hierarchy Mapping - Nationwide Customer Master Project had customer Data Hierarchy Mapping with the DNB customer data.

Responsibilities:

·   Coordinated with Business users and Subject Matter Experts (SMEs) to analyze business needs, gather and document business and system requirements

·   Followed RUP Methodology for software development life cycle

·   Utilized various techniques to capture, document, communicate and manage requirements using Rational Requisite Pro

·   Successfully analyzed the business requirements to ensure that they are being represented accurately

·   Performed business process GAP analysis

·   Facilitated Joint Application Development (JAD) sessions

·   Identified and documented business rules and created detailed Use Cases

·   Prepared BRD and supporting documents containing the essential business elements, detailed definitions, and use cases

·   Analyzed the data flow and performed drill down to counterparty and transaction level for data reconciliation

·   Worked with users to create possible scenarios for flow of Business rules engine and to help users to modify business rules as per need

·   Documented training materials for the To-Be process changes.

·   Managed business requirements by creating a Requirements Traceability Matrix (RTM)

·   Conducted periodic check-point meetings with the business users to ensure that the functional specifications were in line with the business requirements

·   Participated in Design Walkthroughs with SMEs to baseline the business architecture

·   Interacted with QA team for any test plan and bug issues

·   Created new reports and metrics in Micro strategy.

·   Wrote User Acceptance Testing (UAT) test plans, performed and facilitated UAT

·   Used MS Project for covering the project timelines

·   Conducted training sessions to familiarize users with the system

·   Used the MS Office Suite extensively, which included MS Word, MS Excel, MS Access, MS Visio and MS PowerPoint for project documentation and report analysis

Environment & Tools: Rational Requisite  Pro, Clear Quest, MS Office Suite(MS Word, MS Excel, MS Access, MS Visio and MS PowerPoint for project documentation and report analysis), HP Quality Center, Oracle Discoverer Reports, MSTR 9, PL/SQL

EDUCATION

Master of Science, Software engineering, Stratford-USA

Bachelor of Technology, Information Technology, JNTU- India